Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSBNK404A Mapping and Delivery Guide
Promote mobile banking services
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | FNSBNK404A - Promote mobile banking services |
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Description | This unit describes the performance outcomes, skills and knowledge required to identify customers who would benefit from mobile banking services and develop promotional tools and techniques to introduce the service.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to job roles involved in promoting banking products and services to customers. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish customer needs |
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Element: Develop promotional tools |
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Element: Introduce promotional tools and techniques to the sales team |
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